Note: Network issues are only affecting access to subscription databases.
In late July library staff noticed irregularities accessing library subscription databases (not publicly accessible resources like TRID or Google Books). Sometimes we could connect to subscriptions like Knovel or ASCE, sometimes we couldn't, but why? The answer includes some good news and some bad news.
If this sounds off, it is!
Fact is, we implemented the VLC to only appear for VDOT patrons who are not on the VDOT network.
Since 2016 we've never seen this prompt from the VDOT network, so this is a new one for us too. Instead, we have been automatically recognized and granted access to the subscription we selected. While our IT friends have fixed the issue multiple times in recent weeks, it has reverted the following business day, which has been inconvenient. However, library patrons could still access resources with their VLC user name and password. Unfortunately, our friends in IT have discovered a "network routing issue" affecting multiple state agencies and things have gone from bad to worse.

This equates to a frustrating barrier to access for VDOT employees to library subscriptions.
The Good News: While this network routing problem has been persistent, it is a temporary issue. In the meantime, all library databases will continue to be accessible through the VLC, notably from "remote devices" (namely things like your home PC, your smartphone, ipad, etc.). Databases will also be accessible from your VDOT-issued device as long as you are off VPN or Prisma when you try to get in.
Here are some options for accessing VDOT subscription databases until the the network routing issue is fixed, in what we generally believe to be the easiest and most convenient order:
Use Your Personal Computer & Your Home Network
1. Use your personal PC (or any connected device) from a home network and any modern browser to go to VDOT subscriptions from our A-Z database list.
2. You should be prompted to login with your library card. If you put your credentials in correctly you should get in.
3. Any other library subscription you visit in the browser session from that device for the next 8 hours you should automatically get in without having to re-enter your library card credentials.
Use Your VDOT Computer From Your Home Network (off VPN or Prisma)
1. If you are using your VDOT-issued laptop from home, you'll start by being sure you are not on VPN or Prisma.
2. We recommend using Microsoft Edge to go to VDOT subscriptions from our A-Z database list.
3. When you click on a subscription you should be prompted to login with your library card.
4. Any other subscription you visit in this browser session for the next 8 hours you should automatically get in without having to enter your VLC credentials, unless you go back on VPN.
Note: If you are on VPN , simply disconnect VPN, then follow the steps above to access library subscriptions. When you are done accessing subscriptions and gathering documents you can turn VPN back on to resume network activities.
What To Do When You Are "At the Office"
1. If you are physically at your VDOT office (either plugged in to the VDOT network or connected to VDOT's network wirelessly) you are on the VDOT network de facto. So you probably will not be able to access any subscriptions until all the aforementioned IT issues are resolved.
2. Because we don't know when the network will behave normally, it may be wise to check back in on our subscription databases from time to time, however, we realize this is not a great use of your time.
Note: You can still use any smartphone to access library subscriptions with your VLC. While a phone has a very small screen, this method should work and you can do things like download/email articles to yourself for use later.
We sincerely apologize for the ongoing access issues. We know you rely on self-service access to premium articles, standards, ebooks and much more to do your jobs at VDOT.
At any time we invite you to contact the library if you know what document you need and simply want us to find and deliver it to you (we've been doing this lots the past 8 weeks!).
You can also contact me personally at any time and I'll give you the latest updates on our progress in resolving these access issues.
Ken Winter
(434) 962-8979
VDOT Research Library


"TRB Weekly" is replacing TRB's classic "E-Newsletter." Subscribers WILL need to re-register!
If you're a fan of the Transportation Research Board's classic TRB E-Newsletter (I've been subscribed for years!) to keep up with news and current events in transportation research, we've got bad news and good news.
The bad news is you have already received your last and FINAL copy of the E-Newsletter. Why, you may be asking?
That brings us to the good news, that TRB's longstanding newsletter is being redesigned, will reside on an improved online distribution platform, have new functionality, and a new name: TRB Weekly.
According to TRB, the new "TRB Weekly" will offer enhanced deliverability, usability, and readability. They go on to note: "Whether you've been getting our older newsletter version for years or are a new subscriber, you can look forward to seeing great content on transportation research from around the world as well as TRB activities and news in your inbox every Tuesday. Stay in-the-know no matter where you access your email."
However, there's one really important thing you need to know so your subscription is not interrupted: TRB states the new TRB Weekly will reside on a whole new online distribution platform from what was used for the old TRB E-Newsletter. TRB will not be using the mailing list currently used for the weekly newsletter.
Translation: If you want to receive TRB Weekly this is your call to action!
If you are a current TRB E-Newsletter subscriber, you must re-subscribe to keep all that great information coming your way! To do that, simply sign into your MyTRB account (or set one up) to fine tune your TRB Weekly subscription topics).
If you don't have a MyTRB account yet, it just takes a minute to set one up.
Once you're in the MyTRB system you can easily select the topics you are most interested in being informed about, and if you even change your mind later you can re-set those topics, or pause your subscription at any time.
For more details check out this TRB Weekly Newsletter Subscription FAQ or send your question to MyTRB@nas.edu.
-Ken Winter, VDOT Research Library
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