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Library Quarterly Report FY19 Q4: April-June 2019


Virtual Library Card

The library’s “Virtual Library Card” helps VDOT employees access library collections and services. The VLC connects the library’s EOS Library automation system (which has patron user names and passwords) to a hosted authentication service called EZProxy. The bar graph below (left) shows cardholder growth during the past five quarters. Due to unusually high levels of onboarding at VDOT this quarter, the total number of Virtual Library Card holders increased by a record 157 names this quarter. The pie chart (right) shows VLC growth this quarter, with a breakout showing the three types of new accounts that are created:

Self-Registration (17): Some employees register themselves online. We verify their identity and send support materials.

Onboarding (139): The library gets new data from Human Resources to create new accounts and sends a welcome message and support documentation to all new VDOT employees with e-mail addresses. 

Other New Accounts (1): These cards are created for walk-in patrons or patrons who submittted and e-mail or online request. 

Removed (59): This number of accounts were removed this quarter due to employee separations.

Card holders FY18Q4-FY19Q4
VLC Cardholders FY19 Q4

 

The library conducts "onboarding" a process where new VDOT employee e-mail addresses are collected from the VDOT Human Resources Org Chart on InsideVDOT. We create a Virtual Library Card account and send an e-mail “welcome package” with links to: an instructional video, access subscriptions from off the VDOT network, login instructions, and how to get in reach us for questions. New library staffer Rebecca Ernest conducted onboarding this quarter.

Summary of Library Activity

FY2018
Q4
FY2019
Q1
FY2019
Q2
FY2019
Q3

FY2019
Q4
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Information
 Catalog Record Count - Volumes 140,604 140,741 ?????? ?????? ?????? Section 3
 VDOT Print Collection Usage 482 314 676 228 484 Section 3
 VDOT Subscription Downloads 3,169 3,630 2,874 2,995 3,101 Section 4
 Items Loaned through ILL 1 7 7 12 18 Section 5
 Items Borrowed through ILL 30 23 13 24 17 Section 5
 Document Deliveries to VDOT 93 81 53 44 26 Section 5
 Reference Questions Answered 108 271 449 396 230 Section 6
 Total Questions Answered (all departments) 332 613 628 457 565 Section 6
 Total Virtual Library Card Holders 1,851 2,004 2,061 2,067 2,165 Section 7

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Ph: 434-293-1902 | E-mail: Library@vdot.virginia.gov
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