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Library Quarterly Report FY22 Q1: July-Sept 2021

Interlibrary Loans (ILL) and Document Deliveries
Adapting to COVID-19

Interlibrary lending, led by Barb Neyman, is critical for locating and delivering specialized resources to VDOT employees. We use OCLC's WorldShare ILL to process requests from libraries worldwide. However, our account was set to "deflect" requests in March 2020. On August 25th we changed that setting, but our lending profile indicates we may take up to 12 days to respond due to limited staffing. Since the pandemic started, we have borrowed 136 items from other libraries but only loaned 2 items. This quarter we borrowed 19 items via ILL and loaned zero items for the fourth quarter in a row. 

    Libraries We Borrowed From: 19 Transactions

Libaries VDOT borrowed from.


This quarter we requested and received 19 items from 12 libraries worldwide. Of all requests, 14 were supplied by academic libraries, 3 came from federal libraries, 1 came from a state library and 1 came from a public library. No items supplied were from "transportation" libraries. Items requested were borrowed from libraries in 7 states and 1 foreign country (Canada). 6 of the requests were filled as hard copy (books/reports) and 13 as photocopy/digital/fax (articles/chapters).






This quarter we received 17 requests from 17 libraries in 13 U.S. states two foreign countries (France and Australia). All were automatically deflected (not filled) because they were for reference materials we don't lend outside of VDOT, or requests for e-Books, which we can't lend.

                    Libraries We Loaned To: 0 Transactions

VDOT as borrower from other libraries
Document Deliveries
 FY21 Q2  FY21 Q3  FY21 Q4   FY22 Q1
 32  45  21  28

Note: Document Deliveries are items patrons request that library staff scan or download from a database or subscription resource and sent to the patron as a service.

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