Library Quarterly Report FY17 Q2: October-December 2016

Virtual Library Card

The library’s “Virtual Library Card” helps VDOT employees access library collections and services from any connected device. We created the VLC two years ago by connecting the library’s EOS Library automation system to a hosted authentication service called EZProxy. The bar graph below (below, left) shows cardholder growth during the past five quarters. The pie chart (below, right) shows VLC growth to 1,505 this quarter, with a breakout showing the three ways new library card accounts are created:

Onboarding (72): The library gets new data from Human Resources and staffers create new accounts and send a “welcome” e-mail to these new VDOT employees.

Self-Registration (8): Some VDOT employees register themselves online. Library staff verify identities, activate those accounts, and send a welcome message and support materials.

Other Requests (16): These cards are created for walk-in patrons or patrons who submitted an e-mail or online request.

In FY16, the library staff began onboarding, a process where all new classified and wage VDOT employee e-mail addresses are collected from the VDOT Human Resources PMIS-Based Org Chart on InsideVDOT. We create a Virtual Library Card account and send an e-mail “welcome package” with links to: an instructional video, access subscriptions from off the VDOT network, login instructions, and details on how to get in touch with questions. Gil Kenner performed onboarding this quarter.

Summary of Library Activity