Virtual Library Card: How To Renew Items Remotely

If you have an item that is checked out (but not yet overdue) and you know you'll need it longer, you can renew it yourself remotely. Here's how:

Step 1: Select 'Sign In" at the top of the catalog home screen as shown here:

You'll come to a screen that looks like this:

Enter your Virtual Library Card credentials in the spaces shown above and select "Sign In".

Step 2: You'll be taken back to the catalog home screen. If you select "My Account" you'll see all your account options. Go to "My Checkouts" as shown below:

Step 3: The "My Checkouts" screen will display all items you have checked out (shown below). Selecting the "+" icon next to an item will display its full information, including date of checkout and due date. Select the check box next to the item and click the "Renew" button to renew it:

You should see a dialog box confirming your renewal (shown below):

You should also receive an e-mail notification confirming the renewal (shown below):

WARNING: If you attempt to renew an item that another patron has placed a "hold" on you will not be able to do so. Instead, you will see a dialog box that looks like this:

In addition, you will receive an e-mail confirmation confirming the item "Cannot be renewed" and it will advise you to "Contact the library"

Note: If you see this message please do reach out to us. We can usually find a way to get another copy of the needed item to you for continued use, while also supporting the needs of patrons who had already placed holds.